At AirSea, we are committed to providing our customers with high-quality products and outstanding service. To ensure your satisfaction, we offer the following warranty policy:
Duration
All products purchased from AirSea come with a one-year limited warranty from the date of purchase, unless otherwise specified.
What is Covered
This warranty covers any defects in material or workmanship under normal use during the warranty period. During this period, AirSea will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship under normal use and maintenance.
What is Not Covered
This warranty does not cover: Damage resulting from improper use or misuse Damage caused by natural disasters such as floods, fires, or earthquakes Cosmetic damage, including but not limited to scratches, dents, and broken plastic Damage due to modifications or repairs made by anyone other than authorized AirSea representatives Products with removed or altered serial numbers
Warranty Claim Process
Contact Us: To obtain warranty service, please contact our customer service team at [customer service email/phone number].
Proof of Purchase: Provide your order number and proof of purchase. Return Authorization: Our customer service team will provide you with a return authorization number and instructions on how to send the product to us for repair or replacement.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Repair and Replacement
Upon receiving your item, we will inspect it and notify you of the status of your warranty claim. If your claim is approved, we will repair or replace the product at no additional cost to you. If the product is no longer available or cannot be repaired, we may offer a similar replacement or issue a refund.
Limitation of Liability
AirSea’s liability is limited to the repair or replacement of the product under this warranty. We are not liable for any damages caused by the product or the failure of the product to perform, including any lost profits or savings, incidental or consequential damages.
Changes to Warranty Policy
AirSea reserves the right to modify this warranty policy at any time. Any changes to the policy will be posted on our website and will apply to products purchased after the date of the change.
For any questions or concerns regarding this warranty, please contact our customer service team. Thank you for choosing AirSea!